Refunds, Returns, and Subscription Cancellations Policy
You will absolutely love our products and services.
However, you’re fully protected by a 100% money-back return policy on select products from AttractionMarketing.com.
There will be no refunds or credits for setup fees, partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. No exceptions.
Here’s how it works…
AttractionMarketing.com Front-End Products
If you are dissatisfied at any time during the first 30 days of purchasing any of our products that were purchased for under $97, simply submit a refund request to http://attracitonmarketing.com/support and select “Refund an Order” from the drop down box located on the page. Please also delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That’s a firm promise and commitment.
Attraction Marketing PRO
No refunds on Attraction Marketing PRO will be granted. All sales are final.
Attraction Marketing Acceleration Coaching and Mentorship Program
No refunds on the Attraction Marketing Acceleration Coaching and Mentorship Program will be granted. All sales are final.
Attraction Marketing Elevation Mentorship Program
No refunds on the Attraction Marketing Elevation Mentorship Program will be granted. All sales are final.
Live In-Person Event Tickets
Due to hard costs, no refunds will be given on live event registrations. No exceptions.
If a schedule of conflict has occurred and you will not be able to attend the event, you can exchange your ticket purchase for any products / courses available within the AttractionMarketing.com brand. Such courses may consist of Live Streaming the event from Home (if available), pre-order of the Recordings, and many other courses. Please contact our support team to see all available courses and products.
AFTER THE EVENT BEGINS
If you attend any live in-person event and by the 2nd day, before 4pm PST, and you are not completely satisfied with the event, simply let the people at our registration table know and we’ll refund your ticket purchase on the spot.
You MUST be present at the event location at registration table to request a refund before 4pm PST. No questions asked! No refunds request will be granted prior to the event.
Live In-Person Events Refundable Deposit
As a VIP or Fast-Track member, your purchase of a “Refundable Deposit” for the some of our live in-person events requires you to attend the event in person. A check or electronic refund may be issued at the event and take up to 7-10 days to receive the refund. If you are unable to attend, you forfeit your deposit. You must request a refund by the end of the event. Refund requests after the event is over will not be granted. You may also apply your deposit toward event Recordings or upgraded passes.
Live In-Person Event Platinum or All-Access Tickets
Due to hard costs, no refunds will be given on ‘Platinum Passes’ or ‘All-Access Passes.’ No exceptions.
However, credit may be transferred towards the purchase of event recordings and other products or events sold by the AttractionMarketing.com brand.
Live In-Person Event Recordings
You have 30 days (upon receiving access to the recordings) to decide if the recordings are for you. If you decide that the recordings are not for you within those 30 days, please visit our support team:
In the subject of the email, put “Refund request for [your name]”. We will then issue a full refund assuming the email was sent within the 30 day limit.
Refunds policy does not apply if you received this product as part of a exchange request from another course and or product.
Live In-Person Events Live Stream
No refunds will be issued on any Live Streaming product.
Live In-Person Workshop (Masterclass)
Requests for Refunds Must Be Made 2 weeks prior to the workshop date. No Refunds Will Not Be Granted After this deadline for partial or full payments.
Live In-Person Sponsorship Packages
No refunds on any Sponsorship Packages will be granted. All sales final.
All Other Products
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they’re in good condition). Returned physical products are subject to a re-stocking fee equivalent to 10 percent of the purchase price.
Shipment and Risk of Loss
When you buy a physical product from our website, the purchase is made per a shipment contract. Whether we ship the product directly to you, or it is shipped to you by a third party (e.g. a drop shipper), the risk of loss and title for each product purchased from us passes to you once it has been delivered to the carrier (e.g. U.S. Postal Service, U.P.S., FedEx etc.). We are not responsible for items lost during transit.
If you want to cancel a subscription you have with us, please submit a ticket to https://atttractionmarketing.com/support.
When you cancel a subscription with us, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.
Example: If we process a monthly subscription’s cancellation on March 7th, you will continue to receive the benefits of that subscription until March 31st and there will not be a refund of any part of the March monthly subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after March.
If you choose a multi-payment option for a single subscription period, when you cancel a subscription during that period, you will continue to receive the benefits of the subscription until the end of the period and must continue to honor your agreement to make multiple payments for that subscription period.
Example: If we process an annual subscription’s cancellation in May that you agreed to pay for with quarterly payments (January 1st, April 1st, July 1st, and September 1st), you will continue to receive the benefits of that subscription until the end of the year, there will not be a refund of any part of the annual subscription fee already paid, and you must make the two remaining quarterly payments (July 1st and September 1st). You will neither be billed for nor receive the benefits of the cancelled subscription after the end of the annual subscription period.
Do not wait until the end of a billing or subscription period to make a subscription cancellation request because such requests are typically processed within 2 to 3 business days after we receive them. As it takes longer for us to receive postal mail than electronic mail, we recommend that you email your request. Providing us with your account/subscription number (if you have one) can also speed up the process of honoring your request.
We will confirm your subscription has been cancelled by either email or postal mail.
In some cases, you may agree to a trial of one of our products. A valid credit card is required to start the trial. At the time of activation of the trial, your card will be charged for the amount of the trial.
At the end of the trial, you agree and will be billed for the full purchase price. You are under no obligation and can cancel at any time during the trial period and your card will never be billed.
If you are dissatisfied at any time during the trial offer period of any of our products, simply submit a refund request to http://elitemarketingpro.com/support and selct “Refund an Order” from the drop down box located on the page. Please also delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That’s a firm promise and commitment.
AttractionMarketing.com has the right to change the refund policy at any time, but it will be reflected on future orders, not past orders.
Guarantee starts from the purchase date. Refund requests or products returned after the refund policy has expired are not subject to a refund and a refund will not be issued.
Physical products returned after the policy has expired will be shipped back to the customer.
Submit a refund request to http://elitemarketingpro.com/support and select “Refund an Order” from the drop down box located on the page.
Send your written refund requests by first class postal mail to:
Elite Marketing Pro, LLC (DBA, AttractionMarketing.com)
Attn: Refunds Department
274 E Eau Gallie Blvd
Indian Harbour Beach, Florida 32937
Upon a refund being processed, please allow 1 to 3 business days for the transaction to post to your account. Transaction times depend on the policies of your bank or credit card companies. Refunds requested after 90 days or in cases of changed or expired credit cards may be subject to alternative means of repayment.
In the case of monthly products (e.g., monthly newsletters), you have 30 days to try the product. You are under no obligation and can cancel at any time by contacting support and requesting us to cancel your subscription. Monthly products are not backed by a money-back guarantee.
Upon cancellation your card will never be billed again.
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
We, our principals, employees, and agents shall not be liable for failure to perform any of our obligations under this policy during any period in which we cannot perform due to fire, earthquake, flood, or other natural disaster, epidemic, pandemic, explosion, casualty, war, terrorism, embargo, riot, civil disturbance, act of public enemy, act of God, or the intervention of any government authority, or similar cause beyond our control.
This Policy and Customer Agreements
Any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.
Any fees charged to process a request made under Regulation (EU) 2016/679, the European Union’s General Data Protection Regulation (“GDPR”), whether the processing is voluntary or by legal mandate, are not eligible for a refund.
This refund policy was last updated on April 27, 2020.
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